FAQs

Cancellations-Returns

We do not accept cancellations or returns unless there is a mistake on our end, or the product is defect. However, if you have any issues with your order contact our team (soiledminds.shop@gmail.com) and they will make sure that you are satisfied. You can cancel your order before 12 hours. The orders that exceed 12 hours after placing the order are not eligible for cancelling.

 

Refund Policy

Contact our team (soiledminds.shop@gmail.com) if there is something wrong with your product and they will either give you a full refund or send you a new one based on the circumstances. 

 

Care Instructions

• Wash item inside out with cold/cold settings
• Do not bleach
• Do not dry clean
• Do not iron directly on the design